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Free Shipping for orders above 50₾ in Tbilisi.
ხშირად დასმული კითხვები
Before Ordering
1. Add products in cart.
2. Go to cart and press “Order”.
3. Fill the information required for ordering online (name, address, etc…)
3. Choose payment method and Press Pay.
That’s it! Easy and quick!
No, while placing an order system automatically creates an account based on information you fill. You can use that account for future orders too.
Yes, there are: Bank of Georgia, TBC bank, TERABANK and Space bank online installments.
No, paymenths should be placed while ordering online.
You can pay with any Visa, Mastercard or AmericanExpress card or use bank transfer or online installments.
At the moment, you can use gift cards only in our branches, not the website.
Of course! Any place in Georgia is covered.
At the moment we don’t have such service.
Courier will contact you before arriving, however you can’t set specific date for delivery while ordering online.
Express delivery service is available only in Tbilisi.
*Not during Special sales like Black Friday sales
* Products ordered from 11:00 to 17:00 will be delivered to in 3 hours after ordering. Orders made after 17:00 will be delivered until 14:00 of the next day.
* The cost of using the express delivery service is 10 GEL
At the moment we don’t have local pick up service.
After Ordering
Tbilisi – Ordered products will be delivered to you within 1-4 working days after ordering. In case of purchase up to 50 GEL, the courier service fee is 5 GEL, in case of purchase over 50 GEL, courier service is free
All other regions – ordered products will be delivered to you within 5-7 working days after ordering. In case of purchase up to 100 GEL, the courier service fee is 10 GEL, in case of purchase over 100 GEL, courier service is free.
Shipments for orders during the promotion might be delayed by extra 2-4 working days
If order is not yet handed to courier company, you may contact us and edit the order with help of our support team.
For editing the order contact us (032)2 19 39 00 or write in Helpdesk.
You may ask for return when:
• If product was damaged during transportation
• If product has factory defects
• If product differs from what was shown on website
In this cases, you should not accept the order and let courier bring it back to us.
for more information contact us (032)2 19 39 00 or create a ticket at our Helpdesk.
For invoices see page: My Orders.
