<\/p>\n\n\n\n
Terms and Conditions<\/strong><\/p>\n\n\n\n Merchant Name: Super LLC<\/strong> General Rights:<\/strong><\/strong><\/p>\n\n\n\n 1) The company \u201cSuperi\u201d, recognizing the rules and conditions established by the Law of Georgia \u201cOn Consumer Rights Protection\u201d, and in order to support the realization of consumers\u2019 legal rights and promote a culture based on respect for consumers, hereby informs you of the rights you possess both in the retail outlets of \u201cSuperi\u201d and when purchasing products (goods) online (remotely) from the company.<\/p>\n\n\n\n You have the right, prior to concluding a contract, to receive in the official language of Georgia, clearly and comprehensibly, the following accurate and complete information:<\/p>\n\n\n\n \u2022 Information about the name of the product or service, the manufacturer, and the essential characteristics of the product or service, taking into account the specifics of the medium providing the information (including size and capabilities);<\/p>\n\n\n\n \u2022 The full name and address (legal address) of \u201cSuperi\u201d, as well as its email address, fax, and telephone numbers through which the consumer can communicate quickly and effectively with the trader; where applicable \u2014 the contact information of the natural or legal person on whose behalf \u201cSuperi\u201d operates;<\/p>\n\n\n\n \u2022 Information about the name and address of the facility for replacement, repair, and maintenance of goods, if it differs from the address specified in subparagraph \u201cb\u201d;<\/p>\n\n\n\n \u2022 The price of the product or service, indicating both the main and additional costs (including transportation, delivery, installation, etc.), and if, due to the nature of the product or service, the price cannot be calculated in advance \u2014 the method of calculation and information that additional costs may arise;<\/p>\n\n\n\n \u2022 Payment conditions, delivery conditions, performance of obligations, and the procedure for handling consumer complaints;<\/p>\n\n\n\n \u2022 Information about the legal guarantee and, where applicable, commercial guarantees, as well as conditions of after-sales service;<\/p>\n\n\n\n \u2022 Where applicable \u2014 the duration of the contract, and if the contract is indefinite or automatically extended \u2014 the conditions for terminating the contract;<\/p>\n\n\n\n \u2022 Information about your obligations and the minimum duration of their fulfillment;<\/p>\n\n\n\n \u2022 Functional characteristics of digital content, including, where applicable, technical protection measures, as well as compatibility with hardware or software, if such information is known or should have been known to \u201cSuperi\u201d;<\/p>\n\n\n\n \u2022 Conditions for withdrawing from the contract.<\/p>\n\n\n\n 2) You have the right to:<\/p>\n\n\n\n \u2022 Receive the purchased goods without undue delay;<\/p>\n\n\n\n \u2022 Request transportation of the purchased goods to the address specified by you within a pre-agreed timeframe (in case of online sales or where \u201cSuperi\u201d assumes responsibility for transportation);<\/p>\n\n\n\n \u2022 In case of failure by \u201cSuperi\u201d to deliver within the agreed timeframe, withdraw from the contract and request a refund;<\/p>\n\n\n\n \u2022 Receive prior information about the availability of the product;<\/p>\n\n\n\n \u2022 Request and receive information in advance about both primary and additional costs (if any);<\/p>\n\n\n\n \u2022 Obtain the contact phone number of \u201cSuperi\u201d and establish telephone communication without additional charges.<\/p>\n\n\n\n 2. Obligation to Provide Information to the Consumer<\/strong><\/p>\n\n\n\n 1) In the case of a distance (online) contract or a contract concluded outside the commercial premises of \u201cSuperi\u201d (if applicable), you have the right to additionally receive, prior to concluding the contract, the following information clearly and comprehensibly:<\/p>\n\n\n\n \u2022 The actual address of \u201cSuperi\u201d if it differs from the legal address, as well as the identity and actual address of the trader on whose behalf \u201cSuperi\u201d operates (if applicable);<\/p>\n\n\n\n \u2022 The price of the product or service including taxes, or if it cannot be calculated in advance \u2014 the method of calculation; where applicable \u2014 all additional costs including delivery, transportation, and postal costs; if such costs cannot be calculated in advance \u2014 information that additional costs may be incurred. In the case of an indefinite contract or subscription, the price includes the total cost for each billing period. If the contract provides for a fixed fee, the total price means the total monthly cost. If it cannot be calculated in advance, the calculation method must be provided;<\/p>\n\n\n\n \u2022 The cost of using means of distance communication at the time of contract conclusion, if such cost is not included in the basic price;<\/p>\n\n\n\n \u2022 The conditions, time limits, and procedures for exercising the right of withdrawal, as well as the withdrawal form;<\/p>\n\n\n\n \u2022 Information about cases where the right of withdrawal cannot be exercised;<\/p>\n\n\n\n \u2022 Information about the cost you must bear for returning the goods if, due to their nature, they cannot be returned by post;<\/p>\n\n\n\n \u2022 Information about the existence and availability of a code of conduct;<\/p>\n\n\n\n \u2022 Information about the documentation required for returning goods.<\/p>\n\n\n\n 2) You have the right (and \u201cSuperi\u201d is obliged) to receive this information, in the case of a distance contract, via means of distance communication, clearly and comprehensibly.<\/p>\n\n\n\n 3. Right of Withdrawal from Distance or Off-Premises Contracts<\/strong><\/p>\n\n\n\n 1)According to the Law of Georgia \u201cOn Consumer Rights Protection\u201d, you have the right to withdraw from a distance contract or a contract concluded outside the commercial premises of \u201cSuperi\u201d within 14 calendar days without providing any reason. This period is calculated:<\/p>\n\n\n\n \u2022 For service contracts \u2014 from the date of conclusion;<\/p>\n\n\n\n \u2022 For sales contracts \u2014 from the moment you or a third party designated by you (other than the carrier) takes possession of the goods;<\/p>\n\n\n\n \u2022 In the case of multiple goods ordered separately \u2014 from the receipt of the last item;<\/p>\n\n\n\n \u2022 For regular delivery contracts \u2014 from the receipt of the first item.<\/p>\n\n\n\n 2. In case of withdrawal, you will not incur any costs (including delivery costs), except where 3. Withdrawal automatically terminates any related contracts and restores the parties to their 4. You must notify your decision within 14 days by submitting a completed form or other clear 5. The following information must be provided:<\/p>\n\n\n\n 6. \u201cSuperi\u201d may accept the withdrawal form electronically and must confirm receipt 7. In case of return, \u201cSuperi\u201d may withhold the refund until the goods are returned or proof of 8. You are obliged to:<\/p>\n\n\n\n \u2022 Return the goods within 7 calendar days;<\/p>\n\n\n\n \u2022 Bear only direct return costs, unless otherwise agreed;<\/p>\n\n\n\n \u2022 If delivery was made by \u201cSuperi\u201d and the goods cannot be returned by post, the company must collect them at its own expense.<\/p>\n\n\n\n 4. Exceptions to the Right of Withdrawal<\/strong><\/p>\n\n\n\n You do not have the right to withdraw if:<\/p>\n\n\n\n \u2022 The service has been fully performed with your prior consent and acknowledgment;<\/p>\n\n\n\n \u2022 The price depends on financial market fluctuations beyond the company\u2019s control;<\/p>\n\n\n\n \u2022 The goods are custom-made or clearly personalized;<\/p>\n\n\n\n \u2022 The goods are perishable or have a short shelf life;<\/p>\n\n\n\n \u2022 Sealed goods have been opened after delivery (health\/hygiene reasons);<\/p>\n\n\n\n \u2022 Goods are inseparably mixed with others;<\/p>\n\n\n\n \u2022 Sealed audio\/video recordings or software are unsealed;<\/p>\n\n\n\n \u2022 Newspapers or magazines are supplied (except subscriptions);<\/p>\n\n\n\n \u2022 The contract was concluded at a public auction;<\/p>\n\n\n\n \u2022 The contract relates to specific services (transport, accommodation, etc.); <\/p>\n\n\n\n \u2022 Digital content was provided with prior consent and acknowledgment of loss of withdrawal right.<\/p>\n\n\n\n 5. Consequences of Withdrawal<\/strong><\/p>\n\n\n\n 1. Withdrawal terminates obligations and requires mutual return of received items.<\/p>\n\n\n\n 2.\u201cSuperi\u201d must:<\/p>\n\n\n\n \u2022 Refund all payments within 14 days;<\/p>\n\n\n\n \u2022 Use the same payment method unless otherwise agreed.<\/p>\n\n\n\n 3. Refund may be withheld until goods are returned.<\/p>\n\n\n\n 4. You must:<\/p>\n\n\n\n \u2022 Return goods within 7 days;<\/p>\n\n\n\n \u2022 Bear direct return costs;<\/p>\n\n\n\n \u2022 If delivery was outside business premises and goods cannot be returned by post, the seller must collect them.<\/p>\n\n\n\n 6. Characteristics and Quality of the Purchased Goods<\/strong><\/strong><\/p>\n\n\n\n 1. The trader is obliged to deliver to the consumer goods that comply with the terms stipulated in the contract.<\/p>\n\n\n\n 2. Goods shall be considered as complying with the contractual terms if they correspond to the description provided to you by the company \u201cSuper\u201d and possess the same characteristics as the sample presented by the company \u201cSuper\u201d, and\/or if they are suitable for the purpose for which you informed the company \u201cSuper\u201d at the time of concluding the contract and received its consent.<\/p>\n\n\n\n 3. If you do not inform the company \u201cSuper\u201d about the specific purpose for which you intend to use the goods (item), the goods shall be considered compliant with the contractual terms if they are fit for the purposes for which goods of the same type are normally used.<\/p>\n\n\n\n 4. If the normal purpose of use of the goods cannot be determined, the goods shall be considered compliant with the contractual terms if they possess the characteristics typical of such goods and function in the manner expected of such goods, as reasonably anticipated by an average consumer, taking into account the nature of the goods and any public statements made by the company \u201cSuper\u201d, the manufacturer, its representative, or any other person responsible for placing the goods on the market, including through advertising and\/or labeling.<\/p>\n\n\n\n 5. Any defect resulting from incorrect installation of the goods by the company \u201cSuper\u201d or under its responsibility shall be considered equivalent to a lack of conformity with the contractual terms, provided that installation was part of the contract (where such a contract exists). This rule also applies to goods that are to be assembled or installed by the buyer and were incorrectly assembled or installed due to deficiencies in the instructions provided with the goods.<\/p>\n\n\n\n 6. For the purposes of this Article, goods shall not be considered defective if, at the time of concluding the contract, you were aware or should have been aware of the defect, or if the defect is caused by materials supplied by you.<\/p>\n\n\n\n 7. Your Rights in Case of a Defect<\/strong><\/p>\n\n\n\n 1. If the goods are found to be defective, you have the right to request from the company \u201cSuper\u201d the remedy of the defect (free repair or replacement of the goods, price reduction) or to withdraw from the contract.<\/p>\n\n\n\n 2. You have the right to request free repair or replacement of the goods, except where this is impossible due to the nature of the goods or would require disproportionate or unreasonably high costs.<\/p>\n\n\n\n 3. The goods must be repaired or replaced within a reasonable period, in a manner that avoids significant inconvenience, taking into account the nature of the goods and the purpose for which they were purchased.<\/p>\n\n\n\n 4. You have the right to request a price reduction or to withdraw from the contract if one of the following conditions exists: 5. You do not have the right to withdraw from the contract if the defect is minor.<\/p>\n\n\n\n 8. Commercial Warranty<\/strong><\/p>\n\n\n\n 1. The company \u201cSuper\u201d is obliged to comply with the commercial warranty it has issued, including the terms specified in the advertisement of the relevant goods or services.<\/p>\n\n\n\n 2. The commercial warranty must include: 3. Upon your request, the commercial warranty must be provided in writing or in another acceptable form.<\/p>\n\n\n\n 4. Any term of the commercial warranty that limits the consumer\u2019s statutory rights shall be void.<\/p>\n\n\n\n Paragraph No. 9. Burden of Proof and Time Limits in Case of Non-Conformity<\/strong><\/p>\n\n\n\n 1. You have the right to exercise the rights provided under Paragraphs 7 and 8 of this Agreement (Articles 17\u201319 of the Law of Georgia on the Protection of Consumer Rights) if the defect in the goods is discovered within 2 years from the date the goods were delivered to you.<\/p>\n\n\n\n 2. If you discover a defect within 6 months from taking possession of the goods, it shall be presumed, unless proven otherwise, that the defect existed at the time of delivery, provided this is possible considering the nature of the goods or the defect. In this case, the burden of proof lies with the company \u201cSuper\u201d. If the defect is discovered after 6 months, the burden of proving that the defect existed at the time of delivery lies with the consumer.<\/p>\n\n\n\n 3. The first paragraph of this section does not apply to the sale of second-hand goods. In such cases, the trader\u2019s liability, under the circumstances defined in paragraph 2 of this article, shall be subject to individual agreement between the parties.<\/p>\n\n\n\n 4. For the purposes of this paragraph, you are obliged to present a purchase receipt (or any other relevant document) confirming that the item was purchased from the company \u201cSuper\u201d.<\/p>\n","protected":false},"excerpt":{"rendered":" Terms and Conditions Merchant Name: Super LLCIdentification Code: 205050905Legal Address: 1 Roman Miminoshvili St, TbilisiPhysical Address: 1 Roman Miminoshvili St, TbilisiEmail: info@superstore.gePhone Number: 032 2 19 39 00 General Rights: 1) The company \u201cSuperi\u201d, recognizing the rules and conditions established by the Law of Georgia \u201cOn Consumer Rights Protection\u201d, and in order to support the […]<\/p>\n","protected":false},"author":22721,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"template-text-page.php","meta":{"footnotes":""},"class_list":["post-853","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/superstore.ge\/en\/wp-json\/wp\/v2\/pages\/853","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/superstore.ge\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/superstore.ge\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/superstore.ge\/en\/wp-json\/wp\/v2\/users\/22721"}],"replies":[{"embeddable":true,"href":"https:\/\/superstore.ge\/en\/wp-json\/wp\/v2\/comments?post=853"}],"version-history":[{"count":0,"href":"https:\/\/superstore.ge\/en\/wp-json\/wp\/v2\/pages\/853\/revisions"}],"wp:attachment":[{"href":"https:\/\/superstore.ge\/en\/wp-json\/wp\/v2\/media?parent=853"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}
Identification Code: 205050905<\/strong>
Legal Address: 1 Roman Miminoshvili St, Tbilisi<\/strong>
Physical Address: 1 Roman Miminoshvili St, Tbilisi<\/strong>
Email: info@superstore.ge
Phone Number: 032 2 19 39 00<\/strong><\/strong><\/p>\n\n\n\n
you chose a more expensive delivery option than the standard one or where the value of the
goods has diminished due to use beyond what is necessary to determine their nature,
characteristics, and functioning.<\/p>\n\n\n\n
original position.<\/p>\n\n\n\n
statement. The burden of proof lies with you.<\/p>\n\n\n\n\n
immediately.<\/p>\n\n\n\n
shipment is provided. <\/p>\n\n\n\n
\u2022 repair or replacement of the purchased goods is impossible;
\u2022 the company \u201cSuper\u201d has failed to repair or replace the goods within a reasonable period;
\u2022 it is evident that repair or replacement would cause you significant inconvenience.<\/p>\n\n\n\n
\u2022 information stating that the commercial warranty does not limit the consumer\u2019s statutory rights;
\u2022 clearly defined warranty conditions, including the duration and territorial scope of the commercial warranty, as well as information necessary for submitting a claim, in particular the limitation period, and the name and address of the trader.<\/p>\n\n\n\n